HQ00833, Commercial Manager Contract Type: Permanent, £ 40000.00 per annum Location: Hertfordshire
ACCOUNTABILITIES
Our locally based client, operating in the customer insight industry, is seeking a sales focussed and target driven Commercial Manager to lead the development of new and existing accounts.
This position requires an individual with strong planning, coaching, and delegation skills who will take responsibility for group revenue and retention, concept development and the leadership/development of a successful and highly motivated team. The role is a customer focussed position with the primary function of developing and maintaining senior client relationships and management of projects.
Duties & Responsibilities · To achieve revenue targets from existing and new clients · To contribute to new business wins in conjunction with the Business Development team · To support on-going key customer relationships and identify opportunities to develop senior level client relationships and drive upsell revenue · To win new clients, ensuring their expectations are met and strong relationships are developed · To input to design of key projects · To create compelling business propositions based on meeting client needs around customer insight and analysis · To inspire a high-performing client service team
Candidate Requirements · Strong communication skills · Strong commercial awareness · Established client development and sales success · Proven customer relationship development and management skills · Proven project design and planning capability · Proven data analysis and presentation skills · High employee satisfaction levels · High customer satisfaction levels · High level influencing skills · Motivated and enthusiastic · Good knowledge of Retail Sector · Good knowledge of relevant Market Research techniques, especially Mystery Shopping and Customer feedback research
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